|
|
What shipping methods are available? BACK TO TOP We currently only ship via normal ground transportation. Second-day air shipping is available for selected items for an additional cost. If you would like to inquire about the cost and availability of express shipping for your order (only available in the contiguous United States), please call us at 1-800-111-1111. We regret any inconvenience. How much does 2buttonhenleys shipping cost? BACK TO TOP Shipping and tax will be calculated and added to your order for customers inside the United States. For International customers, a shipping charge estimate will appear. This charge may vary, and the actual shipping charge will be confirmed by our customer service department and emailed to you for approval. With respect to shipments of merchandise to consumers, wherever they may reside, title to the merchandise shall pass to the buyer upon delivery of the merchandise to the common carrier. If my selection is "backordered," what happens? BACK TO TOP Occasionally, a product is more popular than we anticipated and we temporarily run out of stock. We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought 2buttonhenleys for me from ClothesCompany? 2buttonhenleys I lost my packing slip. What information do you need for my return? 2buttonhenleys What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who 2buttonhenleys do I contact to ask about my return? 2buttonhenleys Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re 2buttonhenleys not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers. ClothesCompany isn''t just a great catalog to shop from, it''s is a great place to work, too! Click here to visit our corporate site to learn about employment opportunities, benefits, and our locations. How do I contact your corporate offices? BACK TO TOP Hanover Direct, Inc.''s corporate offices are located in Weehawken, New Jersey, right across the "pond" from the Big Apple. Perched atop a pier in beautiful Lincoln Harbor, we enjoy a breathtaking, panoramic view of the Manhattan skyline (and of course the yachts next to us in the marina!). How do I request a catalog for myself or for 2buttonhenleys a friend? BACK TO TOP If you''d like to receive our FREE, full-color catalog, or send one to a friend, just click here. You should expect to receive your first copy in about 2-3 weeks. How do I inform you of an address change so I can 2buttonhenleys continue receiving your catalog? BACK TO TOP To update your account with your current address, please call us at 1-800-111-1111 or send 2buttonhenleys us an email at custserv@ClothesCompany and include both your previous and new addresses.
|