When you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If a you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings line from a third party in the meantime. If you do not want to receive ANY catalogs from dress ANY direct marketing companies, write to this address to inform them of your wishes: The Mail a Preference Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item. Returns and Exchanges line What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange dress a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany a and line shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Sending an E-Card How do I create dress a card to send to my friends and family? How do I view (pick up) my card? Can I resend a card? Can I send the card to more than one person? Can I print a ClothesCompany greeting card? Possible Problems with sending a card Other information How do I contact ClothesCompany? BACK TO TOP Chances are, you''ll have a question that we''ve tried to answer here on our site in our Frequently Asked Questions (FAQs) area. BACK TO TOP To change your email address you will need a to unsubscribe using your current email address (see detailed instructions below), and then sign up again on our site with the new address. If your old address has expired and you no longer have access to it, you won''t need to unsubscribe -- we will receive an error report when we attempt to send email to the invalid address and will line remove it automatically. How do I dress unsubscribe from your email? BACK TO TOP We hope our emails offer something of value for all of our subscribers, but we understand that some people receive too much email. If you need to a unsubscribe, follow these instructions exactly: send an email from the email address where you''re currently receiving our newsletter to optout@ClothesCompany with the following subject line: UNSUBSCRIBE ClothesCompany. We will process your line request as dress quickly as possible. I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? BACK TO TOP
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