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Include your complete name and the mailing address you would like us to remove. If you have a catalog handy, please include the customer number full found in the pink box above your name. We will promptly process your request, but as we prepare for our mailings figure months in advance, you may receive one or two more catalogs before your name is completely removed from our files. We womens regret that we can not prevent this mailing and appreciate your patience and understanding. I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? BACK TO TOP When you sign up for stores and full our email, request a catalog, or place figure an order with us, you will be able to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include womens complete information. We will process your request stores as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. To cancel any backordered full item, call us at 1-800-111-1111 or send us an email at figure and womens custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. If the item has not already been shipped to you, we will cancel it immediately. If it has already shipped, you may refuse the package upon delivery and it will be returned to us. stores If my selection is "cancelled," what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. When that happens, we will full notify you that the item has been "cancelled" and may suggest an alternate product. figure Because womens and stores we bill you as full items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal figure or better value. When you sign up for our email, request womens a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, stores you may email us at custserv@ClothesCompany. full Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from figure and womens a third party in the meantime. If you do not want to receive stores ANY catalogs from ANY direct marketing companies, full write to this address to inform them of your wishes: The Mail Preference figure Service, c/o Direct Marketing Association, womens P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your stores request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item.
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