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To cancel any backordered item, call us full at figured 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. If the item has not already been shipped to you, we will cancel it immediately. intimates If it has already shipped, you full may refuse the package upon delivery and it will be returned to us. If my selection is "cancelled," what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany figured Web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. When that happens, intimates we will notify you that the item has been full "cancelled" and may suggest an alternate product. Because figured we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value.

We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the intimates ClothesCompany satisfaction guarantee? full How do I figured return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought intimates for me from ClothesCompany? I lost my packing slip. What information do you need full for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was figured damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact intimates to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers.