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If full you''ve reviewed our FAQs and still have a question, you can call us at or send us an email at custserv@ClothesCompany. Please include complete information as applicable when making slips your inquiry so that we can respond as quickly and accurately as possible. How do I apply for a ClothesCompany ShopExtra credit card? full BACK TO TOP To request an application for the ClothesCompany ShopExtra credit card, call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. Be sure to include your complete name and address so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known specialty brands. We serve more than 25 million customers around the world and employ more than 2,700 people coast-to-coast and as far away as India. If you would like to learn more about Hanover Direct, click here to visit our corporate site. How do I find out about employment opportunities with ClothesCompany or your parent company, slips Hanover Direct, Inc.? BACK TO TOP I have a question about a product. Who should I call for assistance? BACK full TO TOP Our friendly Customer Satisfaction Team has easy access to all our products at all times and will be happy to answer your questions about fabric, color, style, deliveryÉ anything! Contact us by email at slips custserv@ClothesCompany, full or call us at 1-800-111-1111. I saw a product in your catalog but don''t see it on your Web site. Can I still order it? BACK TO TOP Occasionally you''ll find items in our catalog that are not on our web site. Don''t worry, you slips can still order your items here, simply click HERE and add the item number and associated information in the correct area. Your order will be processed as usual. If you have any questions feel free to call our Customer Service Department full at 1-800-111-1111 for more information. My email address has changed. How do I change my email subscription so I can continue receiving it? To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the slips item you wish to cancel. If the item has not already been shipped to you, we will cancel it immediately. If it has already shipped, you may refuse the package upon delivery and it will be returned to us. If my selection is "cancelled," what happens? full BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany slips Web site as current as possible, but sometimes, we receive multiple orders for items that are being full discontinued and subsequently become slips permanently unavailable before we are able to remove those products from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value.
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