|
|
I have a question about a product. Who should I call for assistance? BACK TO TOP Our friendly Customer Satisfaction Team has easy access to all our products at all times and will be happy to answer your questions about fabric, color, style, deliveryÉ anything! Contact us by email at custserv@ClothesCompany, or call us at 1-800-111-1111. I saw a product in your catalog but don''t see it on your Web site. Can I still order it? BACK TO TOP Occasionally you''ll find items in our catalog that are not on our web site. Don''t worry, you can still order your items here, simply click HERE and add the item number and associated information in the correct area. Your order will be processed as usual. If you have any questions feel free to call our Customer Service Department at 1-800-111-1111 for more information. My email address has changed. How do I change my email subscription so I can continue receiving it? When you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing fullfigurecottonpanties companies, write to this address to inform them of fullfigurecottonpanties your wishes: The Mail fullfigurecottonpanties Preference Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as fullfigurecottonpanties much as 6 to 8 months for them to comply with your request. When fullfigurecottonpanties is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item. Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) library. We''ve tried to think of every possible question you might have about shopping our site, buying our products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of the answers. About ClothesCompany and Hanover Direct, Inc. How do I contact ClothesCompany? How do I apply for a ClothesCompany ShopExtra credit card? Who owns the ClothesCompany catalog? How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? How do I contact your corporate offices? Our Catalog How do I request a catalog for myself or for a friend? How do I inform you of an address change so fullfigurecottonpanties I can continuing receiving your catalog?
|