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Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) library. plus We''ve tried to think of every possible question you might have about size shopping our site, buying our products, store and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of the answers. About ClothesCompany and Hanover Direct, Inc. How do I contact ClothesCompany? How do I apply for a ClothesCompany ShopExtra credit card? plus and size Who owns the ClothesCompany catalog? How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? How do I contact your corporate offices? Our Catalog How do I request a catalog for myself or for a friend? How do I inform you of an address store change so I can continuing receiving your catalog? How do I return an item to ClothesCompany? BACK TO TOP Please ship your return merchandise, with the requested information plus completed size on the back of your packing slip, to the following address via insured mail: If you need assistance store prior to returning your item(s), please call us at 1-800-111-1111. How do I exchange an item I''ve received for something else? BACK TO TOP If you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to plus order, and include it when sending your return merchandise. If the size and store amount for the replacement item(s) exceeds the amount to be refunded (cost of the product only; shipping and handling can not be refunded unless the plus error was ours), please include payment for the additional amount. There are no additional charges for shipping if you''re exchanging size an item. If you have specific store questions about exchanging an item, please call us at 1-800-111-1111. plus How do I return or size exchange a gift bought for me from ClothesCompany? BACK TO TOP Do you have any other catalogs I might be interested in? I receive more than one copy of your catalog. What should I do? I no longer wish to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? I don''t want my name, postal address or email address sold to outside parties. How do I inform store you of my preferences? About Our Products General Product Questions I have a question about a product. plus Who should I call for assistance? size I saw a product in your catalog but don''t see it on your Web site. Can I still order store it? Email plus Subscription and Privacy Issues My email address has changed. How do size I change my email subscription so I can continue receiving store it? How do I unsubscribe plus from your email? I don''t want my name, postal address or size email address given or sold to anyone else. How do I inform you of my preferences? How to Shop our Site How do I find the product(s) I''m looking for? Can I order store online from my catalog?
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