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BACK TO TOP To change your email address plus you will need to unsubscribe using your current email address (see detailed instructions below), and then sign up again on our site with the new address. If your old size address has expired and you no longer have access to it, you won''t need to unsubscribe -- we will receive an error report when we attempt to send email to the invalid address and will remove it automatically. How do I unsubscribe t from your email? BACK TO TOP We hope our emails offer shirt and plus something of value for all of our subscribers, size but we t understand that some people receive too much email. If you need to unsubscribe, follow shirt these instructions exactly: send an email from the email address where you''re currently receiving our newsletter to optout@ClothesCompany plus with the following subject line: UNSUBSCRIBE ClothesCompany. We will process your request as quickly as possible. I don''t want my name, postal address or email address given or sold to anyone size else. How do I inform t and shirt and plus you of my preferences? BACK TO TOP To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany size and include your name, address and order confirmation t number, if known, and the shirt item you wish to plus cancel. If the item has not already been shipped to you, we will cancel it immediately. size If it has already shipped, you may refuse the package upon delivery t and it will be shirt returned to us. plus If my selection is "cancelled," size what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently t become permanently unavailable before we are able to remove those products shirt from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, plus we may substitute merchandise of equal or better value. Need size and t assistance? shirt Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked plus Questions (FAQs) size library. We''ve tried t and shirt and plus to think of every possible question you might have about shopping our site, buying our products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of the answers. About ClothesCompany and Hanover Direct, size Inc. How do I contact ClothesCompany? How do I apply for a ClothesCompany ShopExtra credit card? Who owns the ClothesCompany catalog? How do I find out about employment opportunities t with ClothesCompany or your parent company, Hanover Direct, Inc.? How do I contact your corporate offices? Our Catalog How shirt do I request a catalog for myself or for a friend? How do I inform you of an address change so I can continuing receiving your catalog?
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