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When that happens, we will immediately notify you via email plus with the anticipated shipping date. Most items that size are t backordered are expected to arrive in our fulfillment center within 30 days. We ship all ordered items as they become available, so if you have ordered more than one item and any of those items is on backorder, shirts and plus you will receive multiple shipments. You will be billed shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. How do I check the status of my order or contact you if I have a size question about my order? BACK TO TOP If you have any question about your order, t including order status, call us at 1-800-111-1111 or email us at custserv@ClothesCompany Please include your name, shirts address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? BACK TO TOP Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) plus library. We''ve tried to think of every possible question you might have about shopping our site, buying our products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact size us for more information in many of the answers. About ClothesCompany and Hanover Direct, Inc. How do I contact t ClothesCompany? shirts How do I apply for a ClothesCompany ShopExtra credit card? Who owns the ClothesCompany catalog? How do I find out about employment plus opportunities with ClothesCompany or your parent size company, Hanover Direct, Inc.? How do I contact your corporate offices? Our Catalog How do I request a catalog for myself or for a friend? How do I inform you of an address change so I can t continuing receiving your catalog? I have a question about a product. Who should I call for assistance? BACK TO TOP Our friendly Customer Satisfaction shirts Team has plus easy access to all our products at all times and will be happy to answer your questions about fabric, color, size style, deliveryÉ anything! Contact us by email t at custserv@ClothesCompany, or call us at 1-800-111-1111. I saw a product in your catalog but don''t see it on your Web site. Can I still order it? BACK TO TOP Occasionally you''ll find items in our catalog that are not on our web site. Don''t worry, you can still order your items here, simply click HERE and add the item number and associated information in the correct area. Your order will be processed as usual. If you have any questions feel free to call our Customer Service Department at 1-800-111-1111 for more information. My email address has changed. How do I change my email subscription so I can continue receiving shirts it?
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