|
|
How do plus I return an item to ClothesCompany? BACK TO TOP Please ship your return merchandise, with the requested information completed on the back of your packing slip, to the following address via insured mail: If you need assistance prior to returning your item(s), size please call us at 1-800-111-1111. How do I exchange an item I''ve received for something else? BACK TO TOP If you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to order, and include it when women sending your return merchandise. If the amount for the replacement item(s) exceeds clothes the amount to be refunded (cost plus of the size product only; shipping and handling can not be refunded unless the error was ours), please include payment for the women and clothes additional amount. There are no additional charges for shipping if you''re exchanging an item. If you have specific questions about exchanging an item, please call us at 1-800-111-1111. How do I return or exchange a gift bought for plus and size me from ClothesCompany? BACK TO TOP Include women your complete name and the mailing address you would like us clothes to remove. If you have a catalog handy, please include the customer number found in the pink box above your name. We will promptly process plus your request, but as we prepare for our size mailings months in advance, you may receive one or two more catalogs before your name is completely removed from our files. We regret women that we can not prevent this mailing and appreciate your patience and understanding. I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? BACK TO TOP When you sign up for our email, request a catalog, or place an order with us, you will be able to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) library. We''ve tried to think of every possible question you might have about shopping our site, buying clothes our plus products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you size have a specific question, you''ll find instructions on how to contact us for more information in many of women the answers. About ClothesCompany and Hanover Direct, Inc. clothes How do I contact ClothesCompany? How do I apply for a ClothesCompany ShopExtra credit card? plus Who owns the ClothesCompany catalog? How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? How do I contact size your corporate offices? Our Catalog How do I request a women catalog for myself clothes or for a friend? How do I inform you of an address change so I can continuing receiving your catalog?
|