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If you''ve reviewed our FAQs and still have a question, you can call us at or send us an email at custserv@ClothesCompany. Plus Please include complete information as applicable when making your inquiry so that Size we can respond as quickly and Women accurately as possible. How do I apply for a ClothesCompany ShopExtra credit card? BACK TO TOP To request an application Plus for the ClothesCompany ShopExtra credit card, Size call us at 1-800-111-1111 or send an email Women to custserv@ClothesCompany. Be sure to include your complete name Plus and address Size so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known specialty brands. We serve more than 25 million customers around the world and employ more than 2,700 people coast-to-coast and as far away as India. If you would like to learn more about Hanover Direct, click Women here to visit our corporate site. How do I find out about employment opportunities with ClothesCompany or your parent company, Plus Hanover Direct, Inc.? BACK TO TOP When you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process Size your request as quickly as possible, but due to circumstances beyond our control Women and Plus you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write to this address to inform them of your wishes: The Size Mail Preference Service, c/o Direct Marketing Women Association, P.O. Box 9008, Farmingdale, NY 11735-9008. Plus This organization Size will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item. I saw a product in your catalog but don''t see it on your Web site. Women Can I still order it? How do I know if a product I see on your site is in stock? Do Plus I have to pay sales tax? Doesn''t the Internet Tax Freedom Act say that Size I don''t have to pay sales tax when shopping Women online? How do I complete a purchase online? Is shopping online at ClothesCompany secure? Can I order online without a credit card? Can I phone, fax, email or mail in my order? Can I save my shopping cart if I''m not ready to check out? What are cookies? What do they do? How do I set my browser Plus to accept cookies? Order Processing and Shipping Information When is my order processed? What shipping methods are available? How much does shipping cost? If my selection is "backordered," Size what happens? How do Women and Plus I Size check the status of my order Women and Plus or contact you if I have a question about my order? An item I''ve ordered is on backorder and I do not want to Size wait for it. How can I cancel it? If my selection is "cancelled," what happens? Do you ship internationally Women.
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