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We will call you to inform you that a substitute item is available and will only ship it to you plus with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong size item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? womens Back to FAQs What is the ClothesCompany apparel satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely plus and size and womens satisfied with your purchase, return it for an exchange apparel or refund (excluding delivery charges), plus no questions asked. Our size promise is backed by over 10 years of pleasing discerning customers.

Do you have any other catalogs I might be interested in? I receive more than one copy of your catalog. What should womens I do? apparel I no longer wish plus to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? I don''t want my name, postal address or email address sold to outside parties. How do I inform you of size my womens preferences? About Our Products apparel General plus Product Questions I have a question about a product. Who should I call for size assistance? I saw a product in your catalog but don''t see it on your Web site. Can I still order womens it? Email apparel Subscription and Privacy plus Issues My email address has changed. How do I change my email subscription size so I can continue receiving it? How do I unsubscribe womens and apparel from your email? I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? How to Shop plus our Site How do I find the product(s) I''m looking for? Can I order online from my catalog?

When that happens, we will immediately notify size you via email with the anticipated shipping date. Most items that are backordered are expected to arrive in our fulfillment womens center within 30 days. We ship all ordered items as apparel they become plus available, so if you have ordered more than one item and any of those items is on backorder, you will receive multiple shipments. size You will be womens billed apparel and plus shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. How do I check the status of my order or contact you if I have a question about my order? size BACK TO TOP If you have any question about your order, including order status, call us at 1-800-111-1111 or email us at custserv@ClothesCompany Please include your name, address, and order confirmation womens number in addition to your question so that we may assist you as quickly as possible. An item I''ve ordered is on backorder and I do not want to wait for it. apparel How can I cancel it? BACK TO TOP