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To cancel any backordered item, Plus call us at 1-800-111-1111 size or send us an email at custserv@ClothesCompany womens and include fashions your name, address and order confirmation number, if known, and the Plus item you wish to cancel. If the item has not already size been shipped to you, we will cancel it immediately. If it womens has already shipped, you may refuse the package upon delivery and it will be returned to us. If fashions my selection is "cancelled," what happens? BACK TO TOP We do our best to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple Plus orders for items size that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value. Do you have any other catalogs I might be interested in? BACK TO TOP ClothesCompany is one of many fine catalogs offered by womens Hanover Direct, Inc. Our sister catalogs fashions include Improvements, Gump''s by Mail, Domestications and more. Click here to visit our partners page, where you''ll find descriptions and links for our sister catalogs, as well as links to the Web sites of our online partners. I receive more than one copy of your catalog. What should I do? BACK TO TOP If you are receiving more than one copy of our catalog, we''ll correct the situation. Plus Simply send all of the mailing labels -- indicating which one is correct -- to Hanover, PA 17333-0069 or call us toll free, at size 1-800-111-1111. Help us help the environment become greener and cleaner by contacting us today. I no longer wish to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? BACK TO TOP To be removed from our mailing list, please call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. Include your complete name and the mailing address you would like us to remove. If you have a catalog handy, please include the customer number found in womens the pink box above your name. We will promptly process your request, but as we prepare for our mailings months in advance, you may receive one or two more catalogs before your name is completely removed from our files. We regret that we can not prevent this mailing and appreciate your patience and fashions understanding. I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? BACK TO TOP When you sign up for our email, request a catalog, or place an order with us, you will be able to tell us your preferences at that time. If you would like to change Plus your preferences at size any time, you womens may email us at custserv@ClothesCompany. Please be sure to include complete information. fashions We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime.
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