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To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. If the item has not already plussizestores been shipped to you, we will cancel it immediately. If it has already shipped, you may refuse the package upon delivery and it will be returned to us. If my selection is "cancelled," what happens? BACK TO TOP We do our best plussizestores to closely monitor inventory levels and keep the ClothesCompany Web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. When that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. Because we bill you as items plussizestores are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value. ClothesCompany isn''t just a great catalog to shop from, it''s is a great place to work, too! Click here to visit our corporate site to learn about employment opportunities, benefits, and our locations. How do I contact your corporate offices? BACK TO TOP Hanover Direct, Inc.''s corporate offices plussizestores are located in Weehawken, New Jersey, right across the "pond" from the Big Apple. Perched atop a pier in beautiful Lincoln Harbor, we enjoy a breathtaking, panoramic view of the Manhattan skyline (and of course the yachts next to us in the marina!). How do I request a catalog plussizestores for plussizestores myself or for a friend? BACK TO TOP If you''d like to receive our FREE, full-color catalog, or send one to a friend, just click here. You should expect to receive your first copy in about 2-3 weeks. How do I inform you of an address plussizestores change so I can continue receiving your catalog? BACK TO TOP To update your account with your current address, please call us at 1-800-111-1111 or plussizestores send us an email at custserv@ClothesCompany and include both your previous and new addresses.
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